Elevating Every Aspect of Your Elevator & Equipment Business

It isn’t just software; it’s the intelligent backbone for your entire operation, seamlessly linking every critical function to drive efficiency, safety, and growth.
  • Unified Operations & Access Control
  • Real-time Activity Tracking & Accountability
  • System Health Monitoring & Performance Optimization
  • Enhanced Collaboration & Safety Compliance
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Enhanced Client and Contractor Relationships with Bridge CRM

Connect empowers you to cultivate stronger, more meaningful connections

Optimized Field Service Operations

Connect streamlines the productivity and effectiveness of your service technicians and installation crews by automating job scheduling, optimizing route planning for preventative maintenance, and enabling real-time diagnostics and data capture, ensuring every site visit counts.

Robust Safety and Regulatory Compliance

Bridge helps ensure all your operations comply with stringent industry standards, including ASME A17.1/CSA B44, local building codes, and other relevant guidelines, providing an unshakeable foundation for safe and reliable installations and maintenance.

Intelligent Asset Lifecycle Management

We enable you to optimize the performance of your assets by meticulously tracking and managing every critical stage of the product lifecycle, from manufacturing and installation to scheduled maintenance and modernization.

Seamless Communication Channels

We ensure seamless communication with clients, building management, and field personnel across multiple integrated channels, strengthening connections, providing real-time status updates, and disseminating vital information efficiently.

Data-Driven Strategic Decisions

We provide powerful real-time analytics and insightful reporting on equipment performance, service history, and operational costs, empowering you to make more informed decisions, drive strategic planning for upgrades and new installations, and optimize resource allocation for superior business outcomes.

Unifying Teams: From Blueprint to Building Top-Tier Service

We offer a suite of powerful features meticulously designed to address the unique demands of the elevator and equipment sector. Our platform empowers your teams to enhance efficiency, safety, and strategic decision-making across all operations.

These elevator companies are working endlessly with Bridge

Propel Your Elevator Business with Bridge’s Active Solutions

Streamline Project & Installation Management

Bridge CRM connects sales, engineering, and field teams, significantly improving installation efficiency and reducing project delays.

Optimize Service & Maintenance Operations

Enhance customer satisfaction through proactive maintenance scheduling, rapid response to breakdowns, and accurate tracking of parts and labor for maximum efficiency.

Ensure Operational Compliance & Safety

Our system provides robust tracking for equipment inspections, maintenance logs, and safety certifications, helping maintain adherence to industry standards and reducing liability.

Enhance Customer Relationships & Retention

Bridge CRM supports personalized communication, transparent service history, and efficient contract management to improve customer loyalty and drive repeat business.

Propel Your Elevator Business with Bridge’s Active Solutions

Module

Project & Installation Management Module

This module is crucial for companies involved in the sale and installation of new elevators or equipment. It goes beyond generic sales tracking to manage the complex, multi-stage process of a physical installation.

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Module

Service & Maintenance Management Module

This is the bread and butter for any elevator or equipment company, focusing on recurring revenue and customer satisfaction. It’s about efficiently managing after-sales service, preventative maintenance, and emergency repairs.

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Module

Sales & Customer Lifecycle Management Module

This module focuses on the pre-sales and ongoing relationship aspects, ensuring a strong pipeline and long-term customer engagement.

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Frequently Asked Questions (FAQs)

What is Bridge Elevators & Equipment CRM, and how can it specifically benefit my elevator and equipment business?
Bridge Elevators & Equipment CRM is a specialized customer relationship management system designed specifically for the unique demands of the elevator, escalator, and general equipment industries. It goes beyond generic CRM features by incorporating functionalities essential for equipment businesses, such as managing installation projects, tracking maintenance schedules, optimizing field service operations, monitoring equipment lifecycles, and streamlining spare parts management.
Is Bridge Elevators & Equipment CRM compliant with industry standards and data security regulations?
Yes, data security and industry best practices are paramount to Bridge Elevators & Equipment CRM. Our system is built with robust security features and protocols to help your business adhere to critical data protection regulations, such as GDPR for data privacy (where applicable), and ensure the secure handling of customer and equipment data. We continuously monitor and update our system to reflect evolving digital security landscapes, providing you with peace of mind.
How easy is it to integrate Bridge Elevators & Equipment CRM with our existing systems (e.g., ERP, inventory management, IoT platforms)?

Our product is designed for seamless integration. We offer flexible API capabilities and pre-built connectors that facilitate smooth integration with your existing Enterprise Resource Planning (ERP), inventory management systems, IoT platforms for remote monitoring, and other critical business applications. Our implementation team works closely with you to ensure a smooth transition and minimize disruption to your current workflows.

What kind of support and training can we expect when implementing the Bridge Elevators & Equipment CRM?

We provide comprehensive support and training to ensure your team maximizes the value of our CRM. This includes initial onboarding, in-depth training sessions tailored for different user roles (sales, service technicians, administrative staff, management), dedicated technical support, and access to a rich knowledge base and online resources. Our goal is to empower your team to confidently and effectively utilize all the CRM’s features from day one.

Can Bridge Elevators & Equipment CRM be customized to fit the specific needs of my equipment types or service territories?

Absolutely. We understand that elevator and equipment businesses have diverse needs based on their product lines (e.g., passenger elevators, freight elevators, escalators, specialized equipment) and geographical service territories. We offer extensive customization options, allowing you to tailor fields, workflows, reporting dashboards, and user permissions to align perfectly with your specific equipment types, service contracts, and territorial structures.

Elevate Your Customer Relationships & Equipment Management!

Bridge Elevators and Equipment CRM is engineered to optimize your sales, service, and maintenance workflows. Join the leading elevator and equipment businesses that are transforming their operations with our intuitive and powerful CRM solution.
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